Episode 7 - Setting Your Fees: Charge What You’re Worth, And Make Yourself Worth It (Podcast)

In this episode, Annie and Leah talk about the tough topic of setting your fees for your private lactation practice. It’s so important to know your worth as a business owner and to represent that fairly within your specific market. Once you’ve set your rate, you can begin working towards long-term goals for your business as a whole.

Show Notes

  • How do you come up with your fees? And what your fees say about your business

  • How low is too low? Nobody wants to be in a race to the bottom—including our clients

  • Discounts and sliding scales: The ethical, professional way to offer lower rates

  • Where do I begin? How to figure out your number

  • Communicating your value: How to market your worth

  • The big picture: Growing your business and your long term goals

  • Be your own motivation: Always improving, never settling

Resources

If you like what you heard today, please follow us on Facebook and leave us a review in iTunes. You can email us questions and comments at hello@lactationbusinesscoaching.com.

About Us

Leah Jolly is a private practice IBCLC with Bay Area Breastfeeding in Houston, Texas.
Annie Frisbie is a private practice IBCLC serving Queens and Brooklyn in New York City, and the creator of Paperless IBCLC.

Listen Now

You can also listen on iTunes, Stitcher, Spotify, and Google Play.

Comment

Elizabeth Alvarado

Five loaves.

Two fish.

Whatever you have, it is ENOUGH. When you offer what you have, small gifts become magnified. 

What do we do? We brand, market, design, develop and create beautiful things. 

We believe that strength is for service, not status.

Our marketing and public relations experience spans from American Quarter Horses to Texas Country Music, from sushi to pizzas, and city government to humane societies. We create concepts, bring them to life through graphic design, and then put them in motion through print, online and social mediums.

View the gallery for a samples of our work and let me know how we can elevate your five and two.

Episode 9 - Charting Tips And Strategies For IBCLCs (Podcast)

Documenting what happens at a lactation consult is super important for so many reasons, but figuring out just want to say and how to say it can be challenging. In this episode, Annie and Leah will explain their approaches to charting and offer you tips and strategies for making this critical task less overwhelming. Whether you’re paperless or love your clipboard and folders, this episode will help you streamline your charting workflow and feel confident in your documentation.

Show Notes

  • What is lactation charting? Get a clear, concise idea of what charting should be

  • Why do we have to chart our lactation consults? There are important medical and legal reasons for charting

  • What are biggest challenges and time sucks when it comes to charting? Charting can get in the way of life outside of your practice

  • So, how can we do it better? There are some strategies for making charting more efficient

  • What to include and what to leave out? Not everything needs to go into your reports - Learn what should and shouldn’t be represented

This episode is sponsored by the IBCLC Private Practice Essential Toolkit. Listen to the episode to find out how to get a 10% discount.

If you like what you heard today, please follow us on Facebook and leave us a review in iTunes. You can email us questions and comments at hello@lactationbusinesscoaching.com.

About Us

Leah Jolly is a private practice IBCLC with Bay Area Breastfeeding in Houston, Texas.
Annie Frisbie is a private practice IBCLC serving Queens and Brooklyn in New York City, and the creator of Paperless IBCLC.

Listen Now

You can also listen on iTunes, Stitcher, Spotify, and Google Play.


Comment

Elizabeth Alvarado

Five loaves.

Two fish.

Whatever you have, it is ENOUGH. When you offer what you have, small gifts become magnified. 

What do we do? We brand, market, design, develop and create beautiful things. 

We believe that strength is for service, not status.

Our marketing and public relations experience spans from American Quarter Horses to Texas Country Music, from sushi to pizzas, and city government to humane societies. We create concepts, bring them to life through graphic design, and then put them in motion through print, online and social mediums.

View the gallery for a samples of our work and let me know how we can elevate your five and two.

Episode 10 - The Delicate Balance For IBCLCs: Personal And Professional Time (Podcast)

When you have a private practice, it’s so easy for your work life to bleed into your home life. Finding a rhythm for your days can help prevent you from working all the time. In today’s episode, Annie & Leah share their own schedules and give ideas for finding the right time for all the personal and professional things you need to do.

Show Notes

  • A Day in the Life of Leah: An inside peak at how Leah organizes her schedule

  • Annie in the City: Annie Shares her daily schedule as a busy NYC IBCLC and homeschool mom

  • What works and what doesn’t: Review your schedule to see what is successful and what can be adjusted

  • Efficient Time management: These tips will help you manage your schedule more efficiently and keep your sanity

This episode is sponsored by the IBCLC Private Practice Essential Toolkit. Listen to the episode to find out how to get a 10% discount.

If you like what you heard today, please follow us on Facebook and leave us a review in iTunes. You can email us questions and comments at hello@lactationbusinesscoaching.com.

About Us

Leah Jolly is a private practice IBCLC with Bay Area Breastfeeding in Houston, Texas.
Annie Frisbie is a private practice IBCLC serving Queens and Brooklyn in New York City, and the creator of Paperless IBCLC.

Listen Now

You can also listen on iTunes, Stitcher, Spotify, and Google Play.

Comment

Elizabeth Alvarado

Five loaves.

Two fish.

Whatever you have, it is ENOUGH. When you offer what you have, small gifts become magnified. 

What do we do? We brand, market, design, develop and create beautiful things. 

We believe that strength is for service, not status.

Our marketing and public relations experience spans from American Quarter Horses to Texas Country Music, from sushi to pizzas, and city government to humane societies. We create concepts, bring them to life through graphic design, and then put them in motion through print, online and social mediums.

View the gallery for a samples of our work and let me know how we can elevate your five and two.

Episode 12 - What Actually Happens During A Home Visit With A Lactation Consultant? (Podcast)

In this episode, Leah and Annie take you through their individual routines for home visits. Home visits are personal and relational and it’s important to create a safe and comfortable environment for your clients. If you’ve ever wondered how another lactation consultant runs a home visit, this is your chance to be a fly on the wall.

Show Notes

  • Home Visits vs Office Visits

  • An Insider’s Look at Home Visits in NYC - Annie takes you through her routine sharing how she greets clients, assesses the situation, charts on the spot, and creates a comfortable environment for her clients

  • A Day in the Life of a Houston IBCLC - Leah shares her routine to gather information, introduce her methods, and create a safe space for her clients

 This episode is sponsored by Spruce. Listen to the episode to find out how you can get a FREE month with Spruce!

If you like what you heard today, please follow us on Facebook and leave us a review in iTunes. You can email us questions and comments at hello@lactationbusinesscoaching.com.

Resources

Spruce

Mobile Lactation Consultant

Charm

About Us

Leah Jolly is a private practice IBCLC with Bay Area Breastfeeding in Houston, Texas.
Annie Frisbie is a private practice IBCLC serving Queens and Brooklyn in New York City, and the creator of Paperless IBCLC.

Listen Now

You can also listen on iTunes, Stitcher, Spotify, and Google Play.

Comment

Elizabeth Alvarado

Five loaves.

Two fish.

Whatever you have, it is ENOUGH. When you offer what you have, small gifts become magnified. 

What do we do? We brand, market, design, develop and create beautiful things. 

We believe that strength is for service, not status.

Our marketing and public relations experience spans from American Quarter Horses to Texas Country Music, from sushi to pizzas, and city government to humane societies. We create concepts, bring them to life through graphic design, and then put them in motion through print, online and social mediums.

View the gallery for a samples of our work and let me know how we can elevate your five and two.

Episode 11 - Imposter Syndrome: When You Think You’re A Terrible IBCLC (Podcast)

Have you ever wondered when everyone around you is going to realize that you’re the worst lactation consultant on the planet? Well, we have! It’s called imposter syndrome, and we’re pretty sure this is going to be a terrible episode on the topic where you figure out we have no idea what we’re talking about.

Show Notes

  • What is imposter syndrome?

  • How does it affect your work? By sharing it, we can fix it.

  • Okay, what’s next? Annie and Leah share tricks and tips for how to cope with it

This episode is sponsored by Spruce Health Digital Care Platform. Mention the podcast at checkout and get a free month.

If you like what you heard today, please follow us on Facebook and leave us a review in iTunes. You can email us questions and comments at hello@lactationbusinesscoaching.com.

About Us

Leah Jolly is a private practice IBCLC with Bay Area Breastfeeding in Houston, Texas.
Annie Frisbie is a private practice IBCLC serving Queens and Brooklyn in New York City, and the creator of Paperless IBCLC.

Listen Now

You can also listen on iTunes, Stitcher, Spotify, and Google Play.

Comment

Elizabeth Alvarado

Five loaves.

Two fish.

Whatever you have, it is ENOUGH. When you offer what you have, small gifts become magnified. 

What do we do? We brand, market, design, develop and create beautiful things. 

We believe that strength is for service, not status.

Our marketing and public relations experience spans from American Quarter Horses to Texas Country Music, from sushi to pizzas, and city government to humane societies. We create concepts, bring them to life through graphic design, and then put them in motion through print, online and social mediums.

View the gallery for a samples of our work and let me know how we can elevate your five and two.

Episode 16 - Coffee, Social Media, Working With Referrals, And Handling Payments: Listener Questions!

Do you bring your coffee inside? What do you do when someone tags you on social media? What happens when the doctor disagrees with you? And finally—when is the best moment in the visit to take payment? Annie and Leah have your listener questions covered.

Key Takeaways

  • How not to be a jerk: Learn from Annie’s coffee mistakes

  • Toilet paper and soap bars: Bring your own?

  • Hashtag what do I do: Navigating social media fears

  • Assessment dismissed: Supporting your clients when disagreement happens

  • Before or after: When is the best time to take payment?

Quotes

  • “There are many, that you can offer breastfeeding support for free. Just because you're on Facebook, and something happened on Facebook does not mean that you have to immediately respond to that thing on Facebook”

  • “We don't diagnose, we say what we see and explain what we're seeing.”

  • “I really want my clients to feel safe. And I really want them to feel like I'm on their side.”

  • “It's terrible that we have a situation here in the United States where it is so hard for families to access the care they need. So, get angry about it get angry on a level that is going to inspire you to do something about it.”

  • “When it comes down to your work, I want you to value the work that you do.”

  • “We definitely want to make sure that we're valuing ourselves and our time and the expertise that you have, because you've put a lot of time and money into getting that expertise.”

Annie’s Tech Tip

  • Writing good email subject lines

Leah’s Marketing Tip

  • How to send friendly reminders

Recommended resources

About Us

Leah Jolly is a private practice IBCLC with Bay Area Breastfeeding in Houston, Texas.
Annie Frisbie is a private practice IBCLC serving Queens and Brooklyn in New York City, and the creator of Paperless IBCLC.

If you like what you heard today, please follow us on Facebook and leave us a review in iTunes. You can email us questions and comments at hello@lactationbusinesscoaching.com.

Listen Now

You can also listen on iTunes, Stitcher, Spotify, and Google Play.

Comment

Elizabeth Alvarado

Five loaves.

Two fish.

Whatever you have, it is ENOUGH. When you offer what you have, small gifts become magnified. 

What do we do? We brand, market, design, develop and create beautiful things. 

We believe that strength is for service, not status.

Our marketing and public relations experience spans from American Quarter Horses to Texas Country Music, from sushi to pizzas, and city government to humane societies. We create concepts, bring them to life through graphic design, and then put them in motion through print, online and social mediums.

View the gallery for a samples of our work and let me know how we can elevate your five and two.

Episode 15 - Care Plans Can Be the Heart and Soul of Your Lactation Private Practice

When you leave a lactation consult, you have no idea what will happen next, because it’s entirely up to that individual family. But by providing your clients with a clear, detailed, and rich care plan, you can guide them towards meeting their infant feeding goals, whatever those may be. From choosing your resources to the most effective delivery methods, Annie and Leah share how they create care plans that work for their clients.

Read More